The Fireside philosophy is that “people will come to where they have been invited and will return to where they have been made to feel welcome.” We take care in selecting associates with a caring, friendly personality and expect that attitude to be maintained in every aspect of the job. Our Customer Service Mission is: To provide each guest with a memorable experience through friendly, courteous and gracious service. We believe strongly that each department is a critical member of the team whether or not they have direct contact with the customer.
With regard to performers, please check our Frequently Asked Questions page for that information.
=> Download The Fireside Employment Application (pdf)
Mail completed applications to:
Human Resource Department
The Fireside, Inc.
1131 Janesville Avenue
Fort Atkinson, WI 53538
Or you can drop off at our Box Office
Monday – Saturday 9:00 a.m. to 8:00 p.m., Sunday 9:00 am to 5:00 pm
Or you can email resume to hr@firesidetheatre.com
Full Time Current Openings:
Box Office Associate – The Fireside Box Office has a full time day position working Monday thru Friday for an ambitious team member who loves telephone sales and ensuring customer satisfaction. We are looking for a self-motivated individual who possesses excellent communication and customer service skills, understands that success lies in the details, and exerts strong computer (MS Word and Excel) and typing skills. This position also helps our Group Sales Manager with group contracts and receiving payments from groups. If you have a friendly smile, a positive attitude, and would like to be a part of a customer service oriented team, we’d like to meet you!
Part Time Current Openings:
Box Office Associate – The Fireside Box Office has a part time day openings Monday through Friday, as well as nights and weekends for an ambitious team member who loves telephone sales and ensuring customer satisfaction. We are looking for a self-motivated individual who possesses excellent communication and customer service skills, understands that success lies in the details, and exerts strong computer (MS Word and Excel) and typing skills. If you have a friendly smile, a positive attitude, and would like to be a part of a customer service oriented team, we’d like to meet you!
Guest Service – Our Guest Service staff members are responsible for assisting the servers in providing the highest quality of service possible to guests, while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. They host and greet tour bus guests and all other guests upon arrival at The Fireside, seat customers in the dining room and as well as in their assigned seats in the theatre. Guest Service checks in on the guest’s experience and serves water, coffee, tea and delivers the bread service. This position has hours available Thursday and Friday evenings (4:00 p.m. – 8:00 p.m.) and weekends. If you’re energetic and love engaging with customers, apply today!
Server – Our Servers are responsible for creating memorable experiences for our guests by providing kind, courteous and gracious service. They help participate in prep duties at the beginning of the shift. They also clean up at the end of each shift as well setting up for the next shift. They are responsible for keeping the customers satisfied by providing drinks, clean place settings, timely coursing and anticipating the needs of our guests, all while being positive, friendly and providing more than you expect service! This position has hours available Friday and Saturday evenings (4pm-8pm) and Sunday (9am-2pm). Weekday hours may be available as well Wednesday and Thursday (9am-2pm).
To hear more about any of these great opportunities and learn why so many others are choosing The Fireside as their employer of choice, apply in person today at our box office which is open daily for your convenience or email your cover letter and resume to hr@firesidetheatre.com.
Full Time Benefits:
- Health, Dental, Vision Insurance
- Short and Long Term Disability
- Life Insurance
- 401 (k) with company match
- Paid Vacation
- Free meals
- Preview Night – employee and guest see the show for free
- Awards and recognition program
- Percent off on Gift Shop Merchandise
Part Time Benefits:
- 401 (k) with company match
- Free meals
- Preview Night – employee and guest see the show for free
- Awards and recognition program
- Percent off on Gift Shop Merchandise
