Employment - The Fireside Theatre

EmploymentLarry Daniele2019-04-30T15:44:38-05:00

The Fireside philosophy is that “people will come to where they have been invited and will return to where they have been made to feel welcome.” We take care in selecting associates with a caring, friendly personality and expect that attitude to be maintained in every aspect of the job. Our Customer Service Mission is: To provide each guest with a memorable experience through friendly, courteous and gracious service. We believe strongly that each department is a critical member of the team whether or not they have direct contact with the customer.

With regard to performers, please check our Frequently Asked Questions page for that information.

=> Download The Fireside Employment Application (pdf)

Mail completed applications to:
Human Resource Department
The Fireside, Inc.
1131 Janesville Avenue
Fort Atkinson, WI 53538

Or you can drop off at our Box Office
Monday – Saturday 9:00 a.m. to 8:00 p.m., Sunday 9:00 am to 5:00 pm

Or you can email resume to hr@firesidetheatre.com

Full Time Current Openings:

Box Office Associate – The Fireside Box Office has Full-Time and Part-Time openings for ambitious team members who love telephone sales and ensuring customer satisfaction. We are looking for a self-motivated individual who possesses excellent communication and customer service skills, understands that success lies in the details, and exerts strong computer (Microsoft Word and Excel) and typing skills. If you have a friendly smile, a positive attitude and like to be a part of a great customer service team, we’d like to meet you!

Part Time Current Openings:

Bakery Sales Associate – The Bakery Sales Associate is responsible for assisting guests make purchases from the bakery counter during hours of operation. In addition to being the face of the bakery counter, the Bakery Sales Associate assists with stocking, organizing and re-stocking of breads, cupcakes, muffins and other bakery items in the display case. This position is part time with hours available on Wednesday, Thursday, Saturday and Sunday. (8:30 a.m. – 3:00 p.m.) If you have a friendly and outgoing personality, apply today!

Bus Staff – Members of our Bus Staff are responsible for assisting the servers in providing the best quality service possible to all guests, while maintaining the highest standards of cleanliness and sanitation. The Bus Staff associate ensures that all tables are kept clean and presentable with clean china, glassware, silverware and linen. Bus Staff also serves and replenishes water, coffee and tea to our guests. If you are looking for your first job experience and enjoy working with a fun and dedicated staff, we’d love to meet you!

Gift Shop Associate – The Fireside Gift Shop is seeking friendly, outgoing and personable candidates! As a Gift Shop Associate, you will be responsible for assisting our guests hand pick a special gift, answer any questions they may have and conclude your interaction by ringing up their purchases at the cash register. This is a fast paced position, as our gift shops receive an abundance of customers in the shops all at once. You will be on your feet for the majority of your shift and requires you to have the ability to lift a minimum of 20 pounds. Associates are also responsible for restocking merchandise by the end of their shifts. Part time hours are available on Thursday and Friday evenings 4:00 p.m. – 9:00 p.m., with additional required shifts on Saturday and/or Sunday. If you have a sparkling personality, a great smile and love customer service, we’d like to meet you!

Guest Service – Our Guest Service staff members are responsible for assisting the servers in providing the highest quality of service possible to guests, while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. They host and greet tour bus guests and all other guests upon arrival at The Fireside, seat customers in the dining room and as well as in their assigned seats in the theatre. Guest Service checks in on the guest’s experience and serves water, coffee, tea and delivers the bread service. This position has hours available Thursday and Friday evenings (4:00 p.m. – 8:00 p.m.) and weekends. If you’re energetic and love engaging with customers, apply today!

Server – Our Servers are responsible for creating memorable experiences for our guests by providing kind, courteous and gracious service. They help participate in prep duties at the beginning of the shift. They also clean up at the end of each shift as well setting up for the next shift. They are responsible for keeping the customers satisfied by providing drinks, clean place settings, timely coursing and anticipating the needs of our guests, all while being positive, friendly and providing more than you expect service! This position has hours available Friday and Saturday evenings (4pm-8pm) and Sunday (9am-2pm). Weekday hours may be available on Wednesday and Thursday (9am-2pm).

To hear more about any of these great opportunities and learn why so many others are choosing The Fireside as their employer of choice, apply in person today at our box office which is open daily for your convenience or email your cover letter and resume to hr@firesidetheatre.com.

Full Time Benefits:

Health, Dental, Vision Insurance
Short and Long Term Disability
Life Insurance
401 (k) with company match
Paid Vacation
Free meals
Preview Night – employee and guest see the show for free
Awards and recognition program
Percent off on Gift Shop Merchandise

Part Time Benefits:

401 (k) with company match
Free meals
Preview Night – employee and guest see the show for free
Awards and recognition program
Percent off on Gift Shop Merchandise

Savanah Cass (Guest Services) – Savanah is a very hard worker who goes the extra mile to keep the customer’s needs a priority. She is also a team player who goes beyond her department, willing to help wherever she is needed. She has an upbeat attitude which is very contagious to others. Savanah has taken on additional duties with enthusiasm since she began at The Fireside. She’s learned how to house manage the shows, greet the groups, and help behind the front desk during Friday Night Fish Fry. During the run of MY FAIR LADY, she learned how to use the computer to seat customers in the dining room for fish. Savanah has a great work ethic and is a joy to be around, making her a valuable associate deserving of this award.

Kathy Woodard (Costume Stitcher) – Kathy’s nomination stated that she “should be awarded Associate of the Show for MY FAIR LADY because the costumes would not be as wonderful without her.” Kathy would come in early as well as stay late to get the costume alterations done. She would take on very hard tasks that seemed impossible and they would turn out beautifully. It has not been only during MY FAIR LADY that she’s shown her dedication to the costume shop. She often offers to come in when she may not be needed to help put costumes back to their original state before sending them back to the costume rental company. This is a feat in its own! Not only is Kathy a very talented seamstress, she is a pleasure to work with and makes the costume shop a homey place. These among many other reasons show that Kathy is a deserving Associate of the Show. We would not have been able to put on MY FAIR LADY without her!