Our tickets are not refundable. Exchanges for the same show can be made up to 24 hours prior to your arrival date or in an emergency situation.
As with all professional arts, theatre and sporting events our tickets are not refundable. We will make exchanges for weather emergencies if the storm is severe. We would not make exchanges on a prediction or after-the-fact so see what it’s like the day of your performance. For Weather Related Cancellations you must contact our Box Office at 800-477-9505 on the day you are booked. All decisions are made the day of the show and rebooking options will be given at that time. For Matinee Cancellations please call anytime after 8:30 a.m. and for Evening Cancellations please call after Noon. Any cancellations sent by email will not be considered valid.
Appropriate dress for an afternoon or evening at The Fireside would range from dressy to business casual.
Dining is required for all performances. Alternate menus can be arranged as needed.
Our award-winning Fish Fry can be enjoyed every Friday night with reservations available from 4:30 – 7:30. The menu and reservation link is found under the Dining tab from our home page.
On Saturday evenings we offer a menu of our most popular entrees. View The Fireside Theatre Dinner Menu. Dining times may be restricted if the theatre is full and the box office would know what times were available. We also take dining only reservations for our Thursday evening buffet and Sunday brunch when space is available.
The toll free number for the box office is 800-477-9505.
Yes, The Fireside’s Celebration Package is perfect for guests celebrating a birthday, anniversary or other special event. This package includes a two-pack of Red Velvet Cupcakes with Cream Cheese Frosting and a 14-ounce package of delicious Pecan Treasures from our Bakery in a re-usable Fireside tote bag along with a souvenir photograph and two glasses of our Celebration Punch – a celebratory mix of fresh tropical fruit juices, pineapple rum, and a splash of white soda – available with or without alcohol. You may also have your special occasion announced in the theatre with the opening welcome if you wish. We announce Wedding Anniversaries and Birthdays for ages 18 or under and 50 or over. This $20.00 package is available through the box office in advance of your visit by calling 1-800-477-9505. If you do not wish to purchase the Celebration Package but would like a birthday or anniversary recognized please let the box office know and they will arrange to have a candle in the dessert as it is brought to the table.
The Fireside Dinner Theatre has a theatre-in-the-round with a square stage surrounded by five rows of main floor seating on two sides, nine rows of main floor seating on two sides and two rows of balcony seating on all four sides. For some productions, the center of the stage will revolve. The entire facility is accessible to guests with disabilities, including theatre seating in section Y, row J. Note that the seats in Section Y, row K are raised chairs. Please let us know of any special needs you have when placing reservations.
Yes! We are pleased to offer a new Hearing Loop system to aid guests with hearing loss. If you wear hearing aids with a telecoil, the system will either automatically amplify the sound or you may need to turn that function on. If you do not wear hearing aids or if they do not have the telecoil, you may request use of a headset from the House Manager before the performance.
Auditions for The Fireside are held in New York several months prior to each show and are advertised on playbill.com. There may also be an Equity call in Chicago. That information would be listed on the Equity website. We do not take submissions outside the auditions.
If you are interested in children’s auditions, those are held at The Fireside as needed. You can request email notification of those auditions by emailing firstname.lastname@example.org.
For our theatre season, Youth Packages for ages 14 and under are available for all performances for $66.41 plus tax and facilities charge. Youth enjoy the same Thursday evening buffet and Sunday Brunch as all guests with the Youth Package salad and dessert. For all other performances, their menu includes a Fresh Fruit Salad, Tomato Bisque with Homemade Croutons, Monterey Jack Macaroni and Cheese topped with Jones Cherrywood Smoked Bacon Chips, Green Beans, and a Hot Fudge Sundae.
Our fresh baked goods are available on all performance days from the arrival time until the performance starts and on Friday evenings from 4:30 to 7:30 p.m. We typically bake Seven Grain Maple Walnut, Cheddar Cheese, Asiago Cheese, Craisin Pecan Oat, Dill and on Fridays we also have Rye. We also bake Blueberry and Craisin Muffins, Cookies, and Cupcakes.
Most productions run about 2.5 hours. The tribute concerts run about 1.5 hours. Once a show has opened the box office would be able to give you a more specific time if you need it. They can be reached at 800-477-9505.
Will Call means that your tickets will be held for you at the Box Office (just inside the main entrance) to be picked up when you arrive. Just stop there and give them your name.
We do announce birthdays and anniversaries from the stage before each performance. In the interest of time, we include all anniversaries, but only include birthdays for guests age 18 and under and those age 50 and over.
We have two dining areas that require going upstairs and one that requires a few steps down. There is also a full flight of stairs to the balcony seating in the theatre. If you or anyone in your party is unable to do stairs, please let us know that in advance so we can make sure your dining and theatre seating will meet your needs.
Yes, our chefs can handle just about anything we ask them to do. Please let the Box Office know what your needs are in advance by calling 800-477-9505.
Gratuity is not included in the ticket price. Gratuity should be based on the meal portion of the ticket and any cocktails ordered from the bar. The Featured Menus are valued at approximately $30 for adults and $20 for children. If you order something from the optional menu that cost will be on your dinner check.
For the Broadway shows, optional entrees are available for both Saturday performances, the Sunday Midday show, and Friday evenings in December that may be added to our regular schedule. Menus will be presented when you are seated in the restaurant so you can choose something other than the featured menu if you wish.
The Fireside and the Klopcic Family have a long history of generous support for several regional and national organizations of their choosing. We do not provide ticket donations for raffles, silent auctions, or other charity events. Each year we choose several organizations in Fort Atkinson and Jefferson County that will be the recipients of our company fund-raising efforts. If you represent a 501 C3 charitable organization serving Jefferson County and wish to be considered for one of our projects you may submit a letter detailing your mission and any current needs to: Julie Nordeen, The Fireside, PO Box 7, Fort Atkinson, WI 53538.